We are an Australian-based company, with all orders packed and dispatched from our Australian warehouse. Orders are typically dispatched within 24 business hours (Monday–Friday) using premium Australia Post services. We proudly ship worldwide, with free Australia-wide shipping on all orders over $100. Delivery timeframes vary depending on your location and selected shipping method. If you have any questions about shipping or delivery times, please contact our team. While we work hard to ensure your order arrives promptly, Better Brow AU cannot be held responsible for delays or delivery issues once your parcel is in the care of the postal carrier.